“You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.”
— Buckminster Fuller
— Buckminster Fuller
We help our clients improve their technology strategy and implement new solutions to achieve their business goals.
Implementing a practical disaster recovery plan is always part of this process.
Because change is only fun when it’s painless. And I’m only doing this because it’s fun. You’ll understand the process, timeframe and considerations — before implementing your technology change.
Business process improvement and custom database development. We have in-house FileMaker developers, but mostly work with our partner firm in India to build out systems in whatever technology makes the most sense for our client.
Depending on your needs, we will recommend and implement a CRM solution. We primarily work with cloud-based solutions — and we specialize in integrating those with other online solutions.
We make sure all of your systems are talking to each other seamlessly in the background, so you can focus on your business.
Including new software recommendations, collaboration technology, cloud storage solutions, mobile access solutions, and whatever else is necessary to help achieve your long-term strategic objectives.
We’re specialists at Google Apps (Gmail) migrations. But we also recommend and implement other solutions, if they meet your needs better.
When you’re ready to step up your business development activities, we’ll help you transition from eNews to marketing automation.
This includes integrating innovative communications technology with your address book, CRM and website, and even phone systems, so everything synchronizes automagically in the background.
A technology consultant with my business process background and technology expertise would be working on much larger projects for much larger companies. I keep it small to keep it fun. And manageable.
You want to leverage technology to improve your efficiency to get more done in less time
You want to work with someone who will understand your business objectives and provide what you need
My clients are all around the country. We work together via scheduled time on GoToMeeting. This works well because I use screen sharing to show you how to build your own knowledge base, while improving your technology systems.
For existing clients, I’m available 24/7/365, but in the same way you’d call on a close friend for help. I’m a business owner too, so I understand how scary it is when something breaks. Fortunately, my clients’ technology issues begin disappearing when we start working together.
After that, you can decide if you’d like to be billed hourly, or purchase a pre-paid bundle of hours at a discount.
When you purchase one of the pre-paid bundles, I include training your administrative assistant free of charge.
Occasionally I reflect back on how I got here. It’s not a traditional path. But maybe that’s my secret for relating to my clients. My story goes like this:
You know how some people are really good at cooking? Of course, it’s not their full time job, but it’s something they’re really passionate about. A great cook is always trying new recipes — and sharing the results with friends. They can tell you all the best secrets to making delicious dishes. And a bunch of time saving tricks, too. Yum.
Well, I can’t cook to save my life. BUT, I’m a really good NERD! It started when I was in sixth grade, helping my childhood friend build circuit boards for her dad’s computer business. That was back when Donna Summer and Disco were popular. Then in college, the IT department put me on the payroll because I was always in the computer lab, helping other students. I didn’t even ask for that!
Fast forward 20 years, and I’m still a nerd. It’s now pathological. I somehow became known as “that person” to call when the Apple Store geniuses couldn’t fix your problem. I wasn’t charging for these services, I was just happy to help. But then I had to start saying “No.” I just didn’t have the time, given I have a full-time business, and this is my equivalent of a cooking hobby. Which, by the way, is what keeps it fun — and still why I LOVE it.
Then one day, a smart wannabe client talked me into charging him for services because he wouldn’t take “no” for an answer. He then referred me to two friends, who both told me I wasn’t charging enough, and referred me to two more friends. And so on, and so on. So, here I am.